Delete your account.

Delete your account in the app

1. Open ManabuLab and sign in to the account you want to delete.
2. Open Profile → Settings → Account.
3. Tap Delete account.
4. Enter your password when asked, then confirm the permanent deletion.

The in-app flow initiates your request. You do not need to email us first. Do not choose Reset lesson progress if you want account deletion; resetting progress is a different action.

What happens to your data

The request removes your ManabuLab account and account-related cloud learning data. It also requests deletion of the associated PostHog analytics profile and events, including anonymous activity previously linked to that account. If deletion is interrupted by a provider outage, the request is kept and retried.

Your account removal and a provider's final erasure can happen at different times. PostHog processes event deletion in the background. We aim to complete associated analytics erasure within 30 days. Contact us for a status update if needed.

Limited deletion records and blocked analytics identifiers are kept separately to honor your request and prevent delayed events from recreating your deleted analytics profile. They are not used for product analysis or marketing. Payment providers and app stores may retain transaction records for transaction management or legal requirements; backups also follow provider deletion cycles. We do not promise that every record at every provider disappears immediately.

Deletion is permanent. Do not expect your old learning progress or shared account content to be available if you later create a new account. Purchase restoration is a separate store process and does not restore deleted learning progress.

Cancel your subscription separately

Deleting an account or uninstalling the app does not cancel a subscription. To avoid further renewals, cancel through the store before the next renewal according to the store's instructions.

• iPhone/iPad: open Settings → your Apple Account → Subscriptions, or visit Apple subscriptions.
• Android: open Google Play → profile → Payments & subscriptions → Subscriptions.

Lifetime purchases do not automatically renew. Refunds and store transaction history are handled separately by Apple or Google.

If you cannot access your account

Use password recovery if possible. If you still cannot access the app, email cagatay19992015@gmail.com with the subject ManabuLab account deletion. Include the email associated with the account so we can help verify ownership. Never send your password or payment card information.

For guest-only use, explain that you do not have an account. An email address alone may not identify anonymous analytics; we will explain what information is needed. Uninstalling does not itself request server-side data deletion.

For more information, read our Privacy Policy or visit Support.